AI Voice Production, Fiserv

Three ElevenLabs voice profiles for a Fiserv, each tuned to a specific deployment context.

Context

Financial services needed voice infrastructure for marketing, training, and client presentations. One brand voice is wrong, three contexts need three voices.

Strategy

Three profiles: Creative (warm, marketing), Natural (neutral authority, training), Robust (confident, presentations).

Solution

Broadcast-quality on demand. No talent scheduling. Voice caching reduces costs 40-60%.

The Three Profiles

Creative (lower authority, higher warmth, acquisition content), Natural (mid-register, clear instruction cadence, training), Robust (high authority, measured pacing, expert-to-client).

Construction

Built from reference samples. Fine-tuned on cadence (syllables-per-second), pacing (pause length), register consistency.